Delivery

All Adentro furniture is delivered by appointment to your home. As soon as your order is received, we will contact you to arrange a delivery date.

Delivery times vary depending on the availability of each item: allow 3 to 4 weeks for items in stock, 8 to 10 weeks for items made to order. Availability is specified on each product page.
How does delivery work?

Upon receipt of your order, our team will contact you by phone or email to schedule a delivery appointment at your home. Delivery is carried out by a carrier selected by us. Delivery takes place outside your home.
How do I know if my item is in stock or made to order?

Availability is indicated on each furniture product page. If you have any doubts, contact us before placing an order: we will confirm the exact lead time applicable to your selection.
Can I change the delivery date after confirmation?

Yes, as far as possible. Contact us as soon as you know that the agreed date no longer suits you.
Which countries do you ship to?

We deliver in mainland France, Belgium and Luxembourg. For any other country, contact us via the contact form: we will provide you with a quote based on your destination.
What if my furniture arrives damaged?

Check the condition of your furniture in the presence of the delivery person. In case of damage, make precise reservations on the delivery note and contact us within 48 hours with photos. We will take care of processing your case.

Regulations

We accept major payment methods: credit card (Visa, Mastercard, American Express), Apple Pay, PayPal, and bank transfer. Installment payment is available via Klarna. To pay by bank transfer, select "Bank Deposit" at the checkout stage: bank details will be provided to you directly.
What payment methods do you accept?

Credit card (Visa, Mastercard, American Express), Apple Pay, PayPal, Klarna, and bank transfer.
How does installment payment work?

Adentro offers payment in installments via Klarna. The terms (number of installments, conditions) are specified directly by Klarna at the time of payment.
How to pay by bank transfer?

Select "Bank deposit" at the payment stage. Our bank details will be provided to you at that time. Your order will be processed upon receipt of the transfer, and we will contact you to schedule the delivery appointment.
Is online payment secure?

Yes. Card payments are processed via the secure Shopify Payments platform. No banking data is stored on our site.